ETS Technical Service and Support means you can focus on your business.
At ETS we only use "carrier-grade" proven technology, thoroughly test each piece of equipment prior to implementation, and to give you total peace of mind we back it up with industry leading service and support.
Technical Support Toll-Free “Help Desk”
To ensure all residents are able to make the most of their new wireless world, our knowledgeable and friendly technicians provide technical phone support from our toll free number 877-899-4ETS available everyday including holidays.
Remote management and monitoring
ETS remote management and monitoring of all ETS wireless networking equipment ensures maximum uptime and proactive alerts of any performance or operating issues. It allows ETS to have full remote control over the entire wireless network to perform maintenance and provide outstanding service and support!
Expedited On-Site Support
If any part of the wireless network experiences a malfunction that we cannot remotely resolve, ETS will immediately deploy a technician to make an on-site visit and repair the network.
Extended Warranty
ETS extends the warranty on all ETS installed wireless networking equipment and includes immediate hardware hot swap. Extended warranty coverage is valid only while the ETS Technical Service and Support Agreement is active.
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